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Help inside your app, without the help desk.

One script tag. Your users ask, send requests and read replies without leaving your product.

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The Ask tab answers from your own documentation and says which section it read.

Three tabs. Everything your users need.

Ask.

An assistant that answers from your own documentation, knows which page your user is on, and says which section it read. It never sees your customers' data.

Request.

When the answer is not in the docs, your user sends a request with screenshots and the page they were on. You see exactly what was sent with it.

Reply by email.

Each request reaches your team by email. Reply from your inbox or the dashboard, and your user sees the thread in the widget.

See every feature

Set up in three steps.

  1. Step 1

    Paste the tag.

    One script tag in your app's layout adds the Help button. Nothing else is required.

  2. Step 2

    Add your docs.

    Upload Markdown, write in the editor, or sync from your build so answers stay current.

  3. Step 3

    Invite your team.

    Your support staff work in the dashboard: inbox, knowledge base and settings.

Start free. Grow when you need to.

Free

£0a month

Try Opem on one product, with no card.

Basic

£19a month

For a small team supporting one or two products.

Professional

£59a month

For growing teams with several products and their own tooling.

A larger organisation? Talk to us about Enterprise.

Compare plans

Questions.

Do my users need an Opem account?

No. Your app tells the widget who is signed in, so your users never sign in to Opem. If you allow it, visitors who are not signed in can use the widget too, and leave an email for replies.

What does the assistant know?

Only the documents you give it. It cannot see your database, your customers' accounts or anything else in your product.

Can we use our own AI key?

Yes. Bring a key from Anthropic, OpenAI or Google and pay your provider directly, or use Opem's AI and pay per answer beyond your plan's allowance.

Where is our data kept?

In London. Each company's data is kept apart from every other company's, and the database itself enforces it.

Is there a free plan?

Yes. Free covers one project, one staff seat and 100 requests a month, with no card needed.